FAUCETS CANADA INCORPORATED (FCi)
LIMITED WARRANTY
FCI warrants that its electronic faucets, flush valves and controls will be free of defects in material and workmanship during normal use for the warranty period selected by the customer, starting from the date the product is purchased. This warranty is made to the original consumer purchaser and shall be effective from date of purchase as shown on purchaser’s receipt.
If a defect is found in normal use, FCI will, at its discretion, repair, provide a replacement part or product, or make appropriate adjustments. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to FCI with all warranty claims. FCI is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above. In no event shall the liability of FCI exceed the purchase price of the faucet, valve or control.
If you believe that you have a warranty claim, contact your FCI Distributor, Dealer or Plumbing Contractor. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased, from whom the product was purchased and the installation date. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest to you, write to FCI Customer Service, 174 West Beaver Creek Road, Richmond Hill, ON L4B 1B4, Canada or write to sales@faucetscanadainc.com
FCI AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty excludes product damage due to installation error, incorrect maintenance, wear and tear, battery, water composition, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer. This warranty does not cover product damage caused by the following:
- Incorrect installation, inversions of supply pipes
- Pressures or temperatures exceeding recommended limits
- Improper manipulation, tampering, bad or lapsed maintenance
- Foreign bodies, dirt or scale introduced by the water supply